Privacy Policy

Privacy Policy

Mattila Companies LLC
Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Mattila Companies LLC ("Mattila Companies," "we," "us," or "our") does not sell or share mobile phone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.

Mobile information may be shared with service providers as necessary to deliver and support our text messaging services. Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.

1. Information We Collect

We may collect the following types of information when you visit our website, request an estimate, contact us, schedule an appointment, or otherwise interact with Mattila Companies LLC.

Personal Information

This may include:

Name

Email address

Phone number

Physical or service address

Information you provide when requesting an estimate or service

Payment or transaction information when applicable

Communication preferences

SMS, email, and other communication opt-in records and consent information

Website & Technical Information

We may automatically collect certain information when you use our website, including:

IP address

Browser type

Device information

Pages visited and website activity

Referring website or source

Cookies and similar technologies

Customer Communications

We may collect and maintain information relating to your interactions with us, including:

Inquiries and service requests

Estimate or quote requests

Appointment details

Project or service information

Communication history

Customer feedback and reviews

2. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and estimate requests

Provide and improve our services

Schedule and manage appointments

Communicate regarding estimates, projects, appointments, or services

Send service-related SMS or email communications when authorized

Process transactions and payments when applicable

Provide customer support

Maintain records of customer interactions and communication preferences

Improve our website and user experience

Analyze website traffic and performance

Protect against fraud, abuse, or unauthorized activity

Comply with applicable legal and regulatory requirements

We may also use information for marketing or promotional communications where permitted by law and where any required consent has been obtained.

3. SMS Messaging & Compliance

SMS Communications

If you provide your mobile phone number and opt in to receive SMS messages from Mattila Companies LLC, we may send text messages relating to your interactions with our business.

These messages may include:

Appointment confirmations

Appointment reminders

Scheduling and rescheduling updates

Estimate or quote follow-ups

Project or service updates

Customer support communications

Other service-related communications

Consent to receive SMS messages is not a condition of purchasing any goods or services.

Opt-In & Consent

You will only receive SMS communications where you have provided the applicable consent or where otherwise permitted by law.

We may maintain records relating to SMS consent, including the method, date, and time of opt-in.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to a message from us.

After submitting an opt-out request, you may receive a confirmation message. You will no longer receive SMS messages from us unless you subsequently opt in again.

Help & Support

For assistance with SMS communications, reply HELP or contact us directly:

Phone: (763) 742-4697
Email: [email protected]

Message Frequency & Rates

Message frequency varies based on your interactions with Mattila Companies LLC and the services you request.

Message and data rates may apply. Contact your wireless carrier for information regarding your messaging or data plan.

Wireless carriers are not liable for delayed or undelivered messages.

SMS Data Protection

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with service providers that assist us in delivering or supporting our SMS communications, such as telecommunications providers, messaging platforms, and other vendors necessary to provide the messaging service.

All categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent where sharing would be for a third party's own marketing or promotional purposes.

We take reasonable measures to safeguard SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell or rent your personal information.

We may disclose information in limited circumstances, including the following:

Service Providers

We may use third-party service providers to help operate our business and provide services, including providers that assist with:

Website hosting

Customer relationship management

Appointment scheduling

Payment processing

Analytics

Email communications

SMS communications

Business administration and customer support

These providers may receive information only as reasonably necessary to perform services on our behalf.

SMS Information

Mobile phone numbers, SMS opt-in information, and SMS consent records will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Information may be provided to telecommunications carriers, messaging platforms, aggregators, and other service providers as necessary to deliver and support text messages requested or authorized by you.

Legal Requirements

We may disclose personal information when reasonably necessary to:

Comply with applicable law or legal process

Respond to a valid court order, subpoena, or government request

Protect our legal rights

Protect the safety or security of our customers, business, website, or others

Investigate suspected fraud or unlawful activity

Business Transfers

If Mattila Companies LLC is involved in a merger, acquisition, restructuring, financing, or sale of some or all of its business or assets, information may be transferred as part of that transaction, subject to applicable law.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, while we take reasonable steps to protect personal information, we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Operate and improve website functionality

Remember certain user preferences

Understand how visitors interact with our website

Analyze website traffic and performance

Measure the effectiveness of our marketing and services

We may also use third-party analytics or advertising technologies where appropriate.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of some portions of our website.

7. Your Choices

Depending on applicable law and the nature of your relationship with us, you may request to:

Access personal information we maintain about you

Correct inaccurate personal information

Request deletion of certain personal information

Update your communication preferences

Opt out of marketing emails using the unsubscribe link provided in the email

Opt out of SMS communications by replying STOP

Withdraw previously provided consent for future communications

Certain information may need to be retained where required by law, for legitimate business purposes, or to complete transactions or services you have requested.

To make a privacy-related request, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to websites or services operated by third parties.

Mattila Companies LLC is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the privacy policies of any third-party websites you visit.

This Privacy Policy applies to information collected by or on behalf of Mattila Companies LLC and does not govern the independent privacy practices of third parties.

9. Children's Privacy

Our website and services are intended for adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website. If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we may take reasonable steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, legal requirements, or services.

When this Privacy Policy is updated, the revised version will be posted on our website with an updated effective date.

Your continued use of our website after an updated Privacy Policy is posted constitutes acknowledgment of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or how your personal information is handled, please contact:

Mattila Companies LLC
1189 Eckert Avenue Southeast
Buffalo, MN 55313
United States

Phone: (763) 742-4697
Email: [email protected]
Website: https://www.mattilacompanies.com/

For SMS assistance, reply HELP to a message from us. To stop receiving SMS messages, reply STOP.

By using our website and services, you acknowledge this Privacy Policy and the practices described above.